PANDAPOTAN, Daniel. Leaders of Public Service Organizations: Improve Library Excellent Service. Tibanndaru : Jurnal Ilmu Perpustakaan dan Informasi, [S. l.], v. 3, n. 1, p. 16–29, 2019. DOI: 10.30742/tb.v3i1.679. Disponível em: https://journal.uwks.ac.id/Tibandaru/article/view/679. Acesso em: 17 feb. 2026.