Efektivitas Sistem QRIS dalam Meningkatkan Volume Transaksi UMKM Kota Surabaya

Authors

  • Yudi Limbar Yasik Universitas Teknologi Bandung
  • Muhamad Malik Mutoffar Universitas Teknologi Bandung

DOI:

https://doi.org/10.30742/equilibrium.v21i2.4854

Keywords:

QRIS, Volume Transaksi, UMKM, Digitalisasi, Regresi Linier

Abstract

This study aims to analyze the effect of using the Quick Response Code Indonesian Standard (QRIS) on increasing the transaction volume of Micro, Small, and Medium Enterprises (MSMEs) in Surabaya City. The research is motivated by the growing need to accelerate the digitalization of payment systems in the MSME sector to improve efficiency, financial inclusion, and business competitiveness. A quantitative approach was employed using an associative research design. Primary data were collected from 120 MSME respondents who had adopted QRIS, using a structured Likert-scale questionnaire. Data were then analyzed using simple linear regression. The findings reveal that the use of QRIS has a positive and significant effect on MSME transaction volume, indicated by a regression coefficient of 0.683 and a coefficient of determination (R²) of 0.570. This implies that 57% of the variation in transaction volume can be explained by QRIS usage. The significance value of 0.000 from both the F-test and t-test confirms the statistical validity of the regression model. These results suggest that QRIS serves as an effective, secure, and inclusive digital payment solution for MSMEs. The study recommends increased education, training, and supporting infrastructure to ensure broader adoption and optimal utilization of QRIS. This research also opens opportunities for future studies with a more comprehensive approach and wider geographic scope.

References

Arnada, A. S., & Sofyan, N. (2023). Bank Indonesia DIY Education Campaign Strategy in Increasing Awareness of QRIS Electronic Payments in the DIY MSME 2023. Symposium of Literature Culture and Communication (Sylection) 2022, 3(1), 123. https://doi.org/10.12928/sylection.v3i1.13949

Azzikra, F. T., Melvin, M., Owen, O., Sahara, P., & Halim, R. S. (2023). Analisis Manajemen Risiko Finansial Terhadap Pom Coffee Room Pada Saat Resesi Tahun 2023. Mamen Jurnal Manajemen, 2(1), 78–84. https://doi.org/10.55123/mamen.v2i1.1404

Fernando, R., & Putri, S. E. (2023). Adopsi E-Wallet: Utaut2 Diperluas Dengan Kepercayaan. Revitalisasi, 12(2), 420. https://doi.org/10.32503/revitalisasi.v12i2.4612

Fiani, L. F., & Opti, S. (2022). Analisis Tingkat Pemahaman Dan Kesiapan Pelaku Umkm Terhadap Implementasi Laporan Keuangan Berbasis Sak Emkm. Trilogi Accounting & Business Research, 3(1). https://doi.org/10.31326/tabr.v3i1.1283

Hayati, I., Amsari, S., & Afandi, A. (2023). Pelatihan Pembukuan Keuangan Dan Pemasaran Digital Bagi Umkm Binaan Lazismu Kota Medan. JMM (Jurnal Masyarakat Mandiri), 7(5), 4305. https://doi.org/10.31764/jmm.v7i5.16907

Jusman, J., & Fauziah, I. (2024). Receptiveness of QRIS as a Digital Payment Among MSME in Palopo City. Interdiciplinary Journal and Hummanity (Injurity), 3(10), 718–728. https://doi.org/10.58631/injurity.v3i10.1234

Juwarso, J., Nugroho, E. H. A., Kirana, K. C., Wati, S. K., & Widodo, E. K. (2023). Analisis Penerapan Kriteria Malcolm Baldrige (MBCfPE) Pada Usaha Mikro Kecil Menengah (UMKM) Di Indonesia. Journal of Economics and Business Ubs, 12(3), 1460–1473. https://doi.org/10.52644/joeb.v12i3.229

Laksmiwati, M., Arisudhana, D., Priyanto, S., Rahayu, I., & Qodariah. (2023). Penyuluhan Kalkulasi Harga Pokok Produksi Biaya Penuh Untuk Penentuan Harga Jual UMKM Di Desa Majau. Dinamisia Jurnal Pengabdian Kepada Masyarakat, 7(2), 383–391. https://doi.org/10.31849/dinamisia.v7i2.13381

Mutoffar, M. M., Kuswayati, S., Anggraeny, F. T., & Sumarni, T. (2023). Exploring the potential of ChatGPT in improving online marketing and promotion of MSMEs. Jurnal Minfo Polgan, 12(1), 480–489.

Mutoffar, M. M., Kuswayati, S., Sumarni, T., Dewi, R. K. S., & Nurjanah, E. (2024). Role of ChatGPT as an innovative tool for data analysis and market trend prediction in business information systems. Jurnal Minfo Polgan, 13(1), 579–587.

Nabillah, S. R. A., & Ayuningtyas, F. J. (2024). Analisis Penggunaan Uang Elektronik Dalam Mendorong Pengembangan Sektor Industri UMKM Di Era Industri 5.0. Jurnal Teknik Industri Terintegrasi, 7(1), 499–508. https://doi.org/10.31004/jutin.v7i1.25839

Natsir, K., Bangun, N., Attan, M. B., & Landias, J. S. (2023). Penggunaan Qris Sebagai Alat Pembayaran Digital Untuk Meningkatkan Produktivitas Umkm. 1(3), 1154–1163. https://doi.org/10.24912/jsa.v1i3.26208

Pangestu, M. G. (2022). Behavior Intention Penggunaan Digital Payment QRIS Berdasarkan Model Unified Theory of Acceptance and Use of Technology (UTAUT) (Studi Pada UMKM Sektor Industri Makanan &Amp; Minuman Di Kota Jambi). 1(1). https://doi.org/10.33998/jumanage.2022.1.1.23

Pattisahusiwa, S., Rahmadi, B. R., Sari, A. N. Z., & Lenjau, S. L. (2024). Penerapan Dan Pemanfaatan Platform Digital Dalam Rangka Peningkatan Daya Saing UMKM Desa Lekaq Kidau. 1(2), 54–60. https://doi.org/10.70392/jan.v1i2.Arnada, A.S. and Sofyan, N. (2023) “Bank Indonesia DIY Education Campaign Strategy in Increasing Awareness of QRIS Electronic Payments in the DIY MSME 2023,” Symposium of Literature Culture and Communication (Sylection) 2022, 3(1), p. 123. Available at: https://doi.org/10.12928/sylection.v3i1.13949.

Azzikra, F.T. et al. (2023) “Analisis Manajemen Risiko Finansial Terhadap Pom Coffee Room Pada Saat Resesi Tahun 2023,” Mamen Jurnal Manajemen, 2(1), pp. 78–84. Available at: https://doi.org/10.55123/mamen.v2i1.1404.

Fernando, R. and Putri, S.E. (2023) “Adopsi E-Wallet: Utaut2 Diperluas Dengan Kepercayaan,” Revitalisasi, 12(2), p. 420. Available at: https://doi.org/10.32503/revitalisasi.v12i2.4612.

Fiani, L.F. and Opti, S. (2022) “Analisis Tingkat Pemahaman Dan Kesiapan Pelaku Umkm Terhadap Implementasi Laporan Keuangan Berbasis Sak Emkm,” Trilogi Accounting & Business Research, 3(1). Available at: https://doi.org/10.31326/tabr.v3i1.1283.

Hayati, I., Amsari, S. and Afandi, A. (2023) “Pelatihan Pembukuan Keuangan Dan Pemasaran Digital Bagi Umkm Binaan Lazismu Kota Medan,” JMM (Jurnal Masyarakat Mandiri), 7(5), p. 4305. Available at: https://doi.org/10.31764/jmm.v7i5.16907.

Jusman, J. and Fauziah, I. (2024) “Receptiveness of QRIS as a Digital Payment Among MSME in Palopo City,” Interdiciplinary Journal and Hummanity (Injurity), 3(10), pp. 718–728. Available at: https://doi.org/10.58631/injurity.v3i10.1234.

Juwarso, J. et al. (2023) “Analisis Penerapan Kriteria Malcolm Baldrige (MBCfPE) Pada Usaha Mikro Kecil Menengah (UMKM) Di Indonesia,” Journal of Economics and Business Ubs, 12(3), pp. 1460–1473. Available at: https://doi.org/10.52644/joeb.v12i3.229.

Laksmiwati, M. et al. (2023) “Penyuluhan Kalkulasi Harga Pokok Produksi Biaya Penuh Untuk Penentuan Harga Jual UMKM Di Desa Majau,” Dinamisia Jurnal Pengabdian Kepada Masyarakat, 7(2), pp. 383–391. Available at: https://doi.org/10.31849/dinamisia.v7i2.13381.

Mutoffar, M.M. et al. (2023) “Exploring the potential of ChatGPT In Improving Online Marketing And Promotion of MSMEs,” Jurnal Minfo Polgan, 12(1), pp. 480–489.

Mutoffar, M.M. et al. (2024) “Role of ChatGPT As An Innovative Tool For Data Analysis And Market Trend Prediction In Business Information Systems,” Jurnal Minfo Polgan, 13(1), pp. 579–587.

Nabillah, S.R.A. and Ayuningtyas, F.J. (2024) “Analisis Penggunaan Uang Elektronik Dalam Mendorong Pengembangan Sektor Industri UMKM Di Era Industri 5.0,” Jurnal Teknik Industri Terintegrasi, 7(1), pp. 499–508. Available at: https://doi.org/10.31004/jutin.v7i1.25839.

Nadal, C., Sas, C. and Doherty, G. (2020) “Technology Acceptance in Mobile Health: Scoping Review of Definitions, Models, and Measurement,” Journal of Medical Internet Research, 22(7), p. e17256. Available at: https://doi.org/10.2196/17256.

Natsir, K. et al. (2023) “Penggunaan Qris Sebagai Alat Pembayaran Digital Untuk Meningkatkan Produktivitas Umkm,” 1(3), pp. 1154–1163. Available at: https://doi.org/10.24912/jsa.v1i3.26208.

Pangestu, M.G. (2022) “Behavior Intention Penggunaan Digital Payment QRIS Berdasarkan Model Unified Theory of Acceptance and Use of Technology (UTAUT) (Studi Pada UMKM Sektor Industri Makanan &Amp; Minuman Di Kota Jambi),” 1(1). Available at: https://doi.org/10.33998/jumanage.2022.1.1.23.

Pattisahusiwa, S. et al. (2024) “Penerapan Dan Pemanfaatan Platform Digital Dalam Rangka Peningkatan Daya Saing UMKM Desa Lekaq Kidau,” 1(2), pp. 54–60. Available at: https://doi.org/10.70392/jan.v1i2.5460.

Putri, I.D., Hindrayani, A. and Totalia, S.A. (2023) “Faktor-Faktor Yang Memengaruhi Penerapan Metode Pembayaran Digital Pada Usaha Mikro, Kecil, Dan Menengah (UMKM) Di Surakarta Dalam Menghadapi Era Revolusi Industri 4.0,” Jurnal Pendidikan Ekonomi (Jupe), 11(2), pp. 202–211. Available at: https://doi.org/10.26740/jupe.v11n2.p202-211.

Rahim, F. et al. (2023) “Faktor Penghambat UMKM Dalam Menggunakan Teknologi Informasi Di Kabupaten Tanah Datar,” Jurnal Inovasi Pendidikan Ekonomi (Jipe), 13(1), p. 61. Available at: https://doi.org/10.24036/011229800.

Rudolf, A. (2024) “Analysis of the Influence of Consumer Trust, Perceived Benefits, and Usage Risks on QRIS User Satisfaction With Ease of Use as a Mediating Variable: A Case Study of Jatinegara District, East Jakarta,” Journal of Economics Finance and Management Studies, 07(10). Available at: https://doi.org/10.47191/jefms/v7-i10-53.

Setiawan, I.W.A. and Mahyuni, L.P. (2020) “Qris Di Mata Umkm: Eksplorasi Persepsi Dan Intensi Umkm Menggunakan Qris,” E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, p. 921. Available at: https://doi.org/10.24843/eeb.2020.v09.i10.p01.

Sharma, R., Singh, G. and Sharma, S. (2020) “Modelling Internet Banking Adoption in Fiji: A Developing Country Perspective,” International Journal of Information Management, 53, p. 102116. Available at: https://doi.org/10.1016/j.ijinfomgt.2020.102116.

Shofwan, Moch. and Agustina, R. (2023) “Pola Sebaran Permukiman Terdampak Lumpur Lapindo Sidoarjo,” Compact Spatial Development Journal, 2(1). Available at: https://doi.org/10.35718/compact.v2i1.842.

Watmah, S., Fauziah, S. and Herlinawati, N. (2020) “Identifikasi Faktor Pengaruh Penggunaan Dompet Digital Menggunakan Metode TAM Dan UTAUT2,” Indonesian Journal on Software Engineering (Ijse), 6(2), pp. 261–269. Available at: https://doi.org/10.31294/ijse.v6i2.8833.

Yutanto, H. et al. (2020) “Sosialisasi Pembayaran Iuran Dan Monitoring SiWarga Berbasis Teknologi Pada Perumahan Griya Pesona Asri Surabaya,” Abdimas Jurnal Pengabdian Masyarakat Universitas Merdeka Malang, 5(2). Available at: https://doi.org/10.26905/abdimas.v5i2.4347.

Zulfa, F.A.N., Putri, B.A. and Permatasari, D. (2024) “Stimulating National Economic Growth Through Synergy of Digital Innovation and Green Economy,” Formosa Journal of Sustainable Research, 3(9), pp. 1945–1958. Available at: https://doi.org/10.55927/fjsr.v3i9.11242.

Downloads

Published

2025-10-28

Issue

Section

Articles