ALIFFATIN, Ety Subekti; MARGONO, Hendro; CASPARI, Andrean. Usability Analysis of the Banyuwangi Smart Kampung Website with the Nielsen Heuristic Model to Improve User Experience and the Efficacy of Digital Services. Journal of Urban Sociology, [S. l.], v. 9, n. 1, p. 76–87, 2026. DOI: 10.30742/jus.v9i1.5190. Disponível em: https://journal.uwks.ac.id/sosiologi/article/view/5190. Acesso em: 5 may. 2026.