Email this article Pengaruh Persepsi Dukungan Organisasi Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior Melalui Kepuasan Kerja
Abstract
The aim of the research is to explain the effect of perceived organizational support and organizational culture on organizational citizenship behavior (OCB) through job satisfaction in PDAM Surya Sembada Surabaya in the HR and P2K management division. Research through the use of saturated sample techniques as many as 60 respondents and using Partial Least Square (PLS).
The results of the research are the perception of organizational support that is not significant to OCB, perceptions of organizational support are not significant to job satisfaction, organizational culture is significant positive towards OCB, organizational culture is significantly positive on job satisfaction, job satisfaction is significant positive for OCB, job satisfaction is not able to mediate the influence of perceived support. organization towards OCB, job satisfaction mediates organizational culture towards OCB.
Keywords
Full Text:
PDFReferences
Ali, K., & Agustian, didik wijaya. (2018). Analisis Pengaruh Budaya Organisasi Dan Gaya Kepemimpinan Terhadap Kepuasan Kerja Untuk Meningkatkan Kinerjakaryawan Di Rumah Sakit Muhammadiyah Metro. Ilmiah FE-UMM, 12(2), 7–15.
Aswin, A. E., & Rahyuda, A. G. (2017). Pengaruh Perceived Organizational Support Terhadap Organizational citizenship behavior Dengan Variabel Kepuasan Kerja Sebagai Mediasi. E-Jurnal Manajemen Unud, 6(5), 2729–2755.
Belias, D., Koustelios, A., Vairaktarakis, G., & Sdrolias, L. (2015). Organizational Culture and Job Satisfaction of Greek Banking Institutions. Procedia - Social and Behavioral Sciences, 175, 314–323. https://doi.org/10.1016/j.sbspro.2015.01.1206
Boyle, A. R. Z. S. (2015). The effects of perceived organizational support and job satisfaction on transfer of training, 44(2), 236–254.
Chalimah, & Sakhowi, A. (2013). Jurnal Dinamika Manajemen. Jurnal Dinamika Manajemen, 4(1), 69–81. Retrieved from http://journal.unnes.ac.id/nju/index.php/jdm
Ghozali, I. (2014). Metode Alternatif Dengan Partial Least Squares (PLS) (4th ed.). Semarang: Universitas Diponegoro Semarang.
Harwiki, W. (2016). The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behaviour (OCB) and Employee Performance in Women Cooperatives. Procedia - Social and Behavioral Sciences, 219, 283–290. https://doi.org/10.1016/j.sbspro.2016.04.032
Hosseinkhanzadeh, A. A., Hosseinkhanzadeh, A., & Yeganeh, T. (2013). Investigate Relationship Between Job Satisfaction and Organizational Culture Among Teachers. Procedia - Social and Behavioral Sciences, 84, 832–836. https://doi.org/10.1016/j.sbspro.2013.06.656
Ibrahim, H. I. (2012). A Study On The Relationship Between Perception Of Supervisor Support , Organizational Support And Job Satisfaction : Perceptions Of Part-Time Mba Students. International Journal of Arts & Sciences, 5(1), 73–83.
Jung, H. S., & Yoon, H. hyun. (2015). The impact of employees’ positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotel. International Journal of Contemporary Hospitality Management, 27(6), 1135–1156.
Linda, M. R., Yonita, R., & Silvia, E. D. (2019). The Effect of Perceived Organizational Support and Job satisfaction on Organizational citizenship behavior. Advances in Economics, Business and Management Research, 97, 702–707.
Maula, L. A., & Afrianty, T. W. (2017). Perceived Organizational Support Dan Pengaruhnya Terhadap Organizational citizenship behavior Dengan Job Satisfaction Sebagai Variabel Intervening ( Studi pada Karyawan Jawa Timur Park 1 ). Jurnal Administrasi Bisnis (JAB), 50(4), 178–184.
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
Podsakoff, P. M., Mackenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational Leader Behaviors And Their Effects On Followers Trust In Leader, Satisfaction, and Organizational citizenship behaviors. Leadership Quarterly, 1(2), 107–142.
Pradhiptya, A. R. (2013). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behaviour (OCB) Dengan Mediasi Komitmen Organisasional. Jurnal Bisnis Dan Manajemen, 6(1), 50–58.
Purnama, C. (2013). Influence analysis of organizational culture organizational commitment job and satisfaction crganizational citizenship behavior (OCB) toward improved organizational performance. International Journal of Business, Humanities and Technology, 3(5), 86–100.
Puspitasari, N. L. M. R. (2014). Pengaruh Perceived Organizational Support Terhadap Prestasi Kerja Dengan OCB Sebagai Variabel Pemediasi. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 8(2), 147–155.
Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support : A Review of the Literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.).
Sanhaji, A., Soetjipto, B. E., & Suharto. (2016). Pengaruh keadilan organisasi dan budaya organisasi terhadap perilaku kewargaan organisasi melalui komitmen organisasi dan kepuasan kerja. Jurnal Pendidikan, 1983(2007), 917–926.
Tharikh, S. M., Ying, C. Y., & Saad, Z. M. (2016). Managing Job Attitudes : The Roles of Job Satisfaction and Organizational Commitment on Organizational citizenship behaviors. Procedia Economics and Finance, 35(October 2015), 604–611. https://doi.org/10.1016/S2212-5671(16)00074-5
Weiss, H. M. (2002). Deconstructing job satisfaction. Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12(2), 173–194. https://doi.org/10.1016/S1053-4822(02)00045-1
Zhi-hsien, C. V. (2014). A Study Investigating the Influence of Demographic Variables on Adversity Quotient, 10(June).
DOI: http://dx.doi.org/10.30742/equilibrium.v16i2.802
Refbacks
- There are currently no refbacks.
Copyright (c) 2020 Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi
Indexed By:
Equilibrium by http://journal.uwks.ac.id/index.php/equilibrium is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Office: EQUILIBRIUM
Faculty of Economics and Business Universitas Wijaya Kusuma Surabaya
Dukuh Kupang XXV No. 54 Surabaya, Indonesia 60225
Phone: +62315613231
email: equilibrium@uwks.ac.id