Ethical Foundation for Assertive Communication in Libraries: An Analysis of Librarian-User Interactions

Authors

  • Muhamad Bisri Mustofa Universitas Islam Negeri Raden Intan Lampung
  • Siti Wuryan Universitas Islam Negeri Raden Intan Lampung
  • Fegi Sentiana Universitas Islam Negeri Sunan Kalijaga Yogyakarta
  • M Nasor Universitas Islam Negeri Raden Intan Lampung

DOI:

https://doi.org/10.30742/tb.v9i2.4397

Abstract

Purpose Research. This study analyzes the ethical basis of assertive communication in interactions between librarians and library users. Research Method. Through the bibliometric analysis method, this study identifies research trends related to assertive communication in the library environment and explores the underlying ethical concepts. Analysis Data. The results of the analysis show that assertive communication plays an important role in improving the quality of library services, as well as building good relationships between librarians and users. Results. This research also provides insight into how ethical principles can enhance the effectiveness of librarian communication in meeting user needs. Conclusions. The findings are expected to contribute to the development of communication theory and practice in the library field. Contains the research method used.

Author Biography

Muhamad Bisri Mustofa, Universitas Islam Negeri Raden Intan Lampung

Scopus ID: https://www.scopus.com/authid/detail.uri?authorId=58642348400
Sinta ID: https://sinta.kemdikbud.go.id/authors/profile/6779000
Google Scholar ID: https://scholar.google.com/citations?hl=en&authuser=2&user=0TXgiNEAAAAJ
Orcid ID: https://orcid.org/my-orcid?orcid=0000-0002-4113-502X

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Published

2025-10-24

How to Cite

Mustofa, M. B., Wuryan, S., Sentiana, F., & Nasor, M. (2025). Ethical Foundation for Assertive Communication in Libraries: An Analysis of Librarian-User Interactions. Tibanndaru : Jurnal Ilmu Perpustakaan Dan Informasi, 9(2), 93–100. https://doi.org/10.30742/tb.v9i2.4397

Issue

Vol. 9 No. 2 (2025): Tibanndaru: Jurnal Ilmu Perpustakaan dan Informasi

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Articles

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